The MKE Lifestyle staff understands that information about the coronavirus continues to change on a moment by moment basis. While common sense practices — washing your hands thoroughly, maintaining good health and nutrition practices, staying home if you feel ill and contacting your physician if you suspect you may have been exposed — are key, here is additional information from our friends at ProHealth Care.
What is ProHealth Care doing to prepare for the coronavirus?
ProHealth Care leaders, clinicians and health care staff across the system are preparing for a potential surge in patients due to U.S. Centers for Disease Control (CDC) advisories about COVID-19.
ProHealth has conducted an extensive review of its infectious disease policies and procedures and CDC recommendations in the past few weeks as related to this virus.
ProHealth is ensuring that our facilities have the proper resources to provide quality patient care and related services.
What sort of procedures would the hospital go through if treating a patient? (If suspected of having the virus/once confirmed)
We continue to use evidence-based practices to serve our patients at our facilities and provide infectious disease care.
ProHealth hospitals are equipped to provide the supportive care that is recommended for most COVID-19 patients.
Are there policies for employees?
Comprehensive information is available to employees online, 24/7. ProHealth leaders recently reminded employees to review the information that addresses infectious diseases and stay home if they are ill. We have taken no steps to limit personal travel, though we are encouraging employees not to travel to parts of the country and world that are hot spots for the outbreak.
If there were a local outbreak, what kind of reaction would ProHealth have?
ProHealth is committed to providing urgent care, virtual care, emergency care and outpatient care at ProHealth clinics, inpatient hospital care, and other services to its patients. ProHealth continues to collaborate with public health officials.
Have you taken initiatives to educate the public on the virus?
Our clinicians have been answering patients’ questions about COVID-19, influenza and other infectious diseases and health care concerns. We have posted a webpage on our public website. At this time, we are advising the general public to visit CDC for fact-based information, as the situation is evolving.
How does ProHealth Care work to stay informed and up-to-date on the latest news regarding the coronavirus?
ProHealth has highly trained specialists in infectious diseases, population health, primary care, urgent care, emergency medicine, respiratory and pulmonary health, and other specialties related to patient care. ProHealth’s medical teams meet regularly and stay up to date on the latest information from the Centers for Disease Control, accredited institutions and other qualified sources. ProHealth Care leaders are also closely involved in communication and planning with public health officials as appropriate.
ProHealth Care limits hospital visitation
Waukesha, Wis. – ProHealth Care has put in place stricter rules for hospital visitation to protect patients and employees amid the coronavirus pandemic.
At ProHealth Waukesha Memorial Hospital and ProHealth Oconomowoc Memorial Hospital, only one visitor per patient at a time will be allowed. ProHealth staff also will strongly encourage that in any 24-hour period, a hospital patient should have the same visitor, rather than a succession of different visitors.
In the hospitals’ labor and delivery and neonatal intensive care units, the following restrictions are now in place:
There will be no restrictions on visitation in situations where a patient is near the end of life.
Especially now, anyone who is feeling unwell should not visit a hospital or other health care facility unless it is to seek care.
In addition to the visitation restrictions, ProHealth Care has suspended volunteer services at its hospitals and canceled student visits and patient support groups.
ProHealth discounts virtual urgent care visits during global health crisis
Waukesha, Wis. – In response to the coronavirus pandemic, ProHealth Care is discounting its virtual urgent care visits to $20.
Appointments are available Monday through Friday from 8 a.m. to 8 p.m. and Saturday and Sunday from 8:30 a.m. to 4 p.m. Appointments can be made at ProHealthCare.org/VirtualVisits.
ProHealth virtual visits are for any individual in Wisconsin age 6 or older who has a ProHealth MyChart account. A MyChart account can be established quickly at the time a patient schedules a virtual visit.
Virtual visit patients don’t need a prior health care relationship with ProHealth Care. Anyone can use a mobile device or computer and ProHealth MyChart account to connect with a ProHealth provider from home.
Symptoms that can be addressed through virtual visits include coughs, diarrhea, seasonal allergy symptoms, sore throat and vomiting.
COVID-19 symptoms are similar to those caused by other viruses. They include fever, cough, muscle aches and shortness of breath. Seek medical care if you have difficulty breathing, are dehydrated or are experiencing dizziness.
“Virtual visits are an affordable and convenient way to receive care without leaving home,” said Vicki Dallmann-Papke, ProHealth’s vice president of population health management. “This is just one of the many ways we are responding to this public health crisis.”